At Heraldebike, we are committed to ensuring customer satisfaction with every purchase. Please read our Refund & Return Policy carefully before making a purchase.

1. Eligibility for Returns

Products may be returned within 3 days of purchase.

Items must be unused, in their original packaging, and free from defects.

Products can only be returned at the same location where they were purchased.

2. Non-Returnable Items

Products that have been used, damaged, or not in their original condition/packaging are non-refundable.

Exchanges are not permitted under this policy.

3. Return Process

Customers must initiate a return by contacting us at support@heraldebike.com or calling +91-120-4260410.

Once approved, the product must be returned to the place of purchase.

The buyer/customer shall bear the cost of return shipping if the return is made for reasons other than product defects or errors from our side.

4. Refunds

Approved refunds will be processed to the original method of payment.

Refunds will be initiated within 7 working days after the returned product has been received and inspected.

5. Contact Information

For any queries regarding our Refund & Return Policy, please contact:

📧 Email: support@heraldebike.com

📞 Phone: +91-120-4260410